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Privacy Policy Pavone Men | http://www.pavonemen.com
About our privacy policy
Pavone lingerie cares a lot about your privacy. We therefore only process data we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Pavone lingerie. The effective date for the validity of these terms is 01/06/2018, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us. If you have any questions about our privacy policy please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it, which security techniques we use and to whom the data can be viewed.
Webshop software
Our webshop is developed with software from Lightspeed. Personal data that you make available to us for our services, are shared with this party. Lightspeed has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have with them, Lightspeed is obliged to take appropriate security measures. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.
Web hosting
We purchase web hosting and e-mail services from Combell. Combell processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata on the use of the services. This is not personal data. Combell has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Under the terms of the agreement, Combell is bound to secrecy.
Web hosting
We purchase web hosting and e-mail services from Combell. Combell processes personal data on our behalf and does not use your data for its own purposes
E-mail and mailing lists
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every email sent automatically through our website, you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into
whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties as part of this. We use the services of combell for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Combell does not have access to our mailbox and we treat all our e-mail traffic as confidential.
Payment processors
To handle (part of) the payments in our online store, we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in this context, to share (anonymized) data with third parties. All the above safeguards regarding the protection of your personal data also apply to those parts of Mollie's services for which it engages third parties. Mollie will not retain your data longer than permitted under the statutory periods.
Reviews
We collect reviews through the platform of Kiyoh. If you leave a review through Kiyoh you are required to provide your name, city and email address. Kiyoh shares this information with us so that we can link the review to your order. Kiyoh also publishes your name and place of residence on its own website. In some cases, Kiyoh may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we share your name and email address with Kiyoh. They only use this information for the purpose of inviting you to leave a review. Kiyoh has taken appropriate technical and organizational measures to protect your personal data. Kiyoh reserves the right to use third parties for the provision of services, for this we have given permission to Kiyoh. All the above mentioned safeguards regarding the protection of your personal data also apply to those parts of Kiyoh's service for which they engage third parties. Kiyoh keeps your personal data as long as you keep the review published on the platform. Kiyoh has appointed a Data Protection Officer, you can find the contact details of this officer on Kiyoh's website.
Shipping and logistics
PostNL When you place an order with us, our job is to get your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL. PostNL uses this data solely for the purpose of executing the agreement. If PostNL engages subcontractors, PostNL will also make your data available to these parties.
Invoicing and accounting
For our administration and accounting we use the services of Lightspeed and Mollie. We share your name, address and place of residence information and details regarding your order. This data is used for the administration of sales invoices. Your personal data is transmitted and stored in a protected manner, Lightspeed and Mollie have taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. Lightspeed and Mollie are bound to secrecy and will treat your data confidentially. Lightspeed and Mollie will not use your personal data for purposes other than those described above.
Purpose of data processing
General purpose of processing We use your data exclusively for the purpose of our services. That is, the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request at a later time, we ask you explicit permission to do so. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Data collected automatically
Data automatically collected by our website is processed for the purpose of further improving our services. This data (e.g. your IP address, web browser and operating system) is not personal data. Cooperation with fiscal and criminal investigations Where appropriate, Pavone lingerie may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case we are forced to share your data, but we will resist within the possibilities offered by law.
Retention periods
We will retain your information for as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. We are required by applicable administrative requirements to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment. Your rights
Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forgetting request we administer anonymized data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly. Right of inspection You always have the right to inspect the data that we process (or have processed) and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data together with an overview of the processors holding this data, stating the category under which we have stored this data, at the e-mail address known to us. Right of rectification You always have the right to have the data we process (or have processed) that relate to your person or can be traced back to you rectified. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted. Right to restriction of processing You always have the right to restrict the data we process (or have processed) that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be
processed. Right to portability You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties.
In all likelihood, we will no longer be able to continue providing services in such a case, because the secure linking of data files can then no longer be guaranteed. Right of objection and other rights You have the right to object, in appropriate cases, to the processing of your personal data by or on behalf of Pavone lingerie. If you make an objection, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and/or copies of the data we process (or have processed) available to you, after which we will permanently stop processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.
Cookies
Google Analytics Through our website, cookies are placed by the U.S. company Google, as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services. Third-party cookies In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy affects the way we process data already collected about you, we will notify you by email.
Contact details
Pavone Lingerie Zuidersingel 88H 2651 AK Berkel en Rodenrijs The Netherlands T 0031 (0)85-1303231
E [email protected] Contact person for privacy matters Janneke Schellekens