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Create an accountComplaints Procedure
Do you have a complaint? Annoying but we believe in solutions! We advise you to first report complaints to us by emailing [email protected].
If our solution does not lead to the desired result, it is possible to submit your dispute via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already being handled elsewhere, you are of course free to file your complaint via the platform of the European Union.